Introduction

ADWAAL AL MADINA values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By interacting with us through our website, services, or products, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, such as:

• Name
• Contact details (email address, phone number, postal address)
• Payment information
• Account login details
• Any other information you choose to provide

Non-Personal Information

We also collect non-personal information, which includes but is not limited to:

• Browser type and version
• Operating system
• IP address
• Pages you visit on our website and the time spent on them
• Referring website addresses

How We Use Your Information

Personal Information

We may use your personal information for the following purposes:

• To provide and manage our services and products
• To process your transactions and manage your orders
• To communicate with you regarding your account or transactions
• To respond to your inquiries and provide customer support
• To send you marketing communications, if you have opted in
• To improve our services, products, and website

Non-Personal Information

Non-personal information is used to enhance the user experience on our website, to improve our services and products, and for analytical purposes to understand user behavior.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

• Third-party service providers who assist us in operating our business, conducting our services, or servicing you, provided those parties agree to keep this information confidential
• Law enforcement or other governmental agencies when required by law
• Our affiliates and subsidiaries, for the purposes described in this policy

Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of data on our servers
• Regular security assessments and updates

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct or update your personal information
• The right to request the deletion of your personal information
• The right to object to or restrict the processing of your personal information
• The right to withdraw your consent at any time

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: